![]() Method 3: Please launch a safe mode/boot on Mac OS, to check if issue caused by cache or directory issue with startup disk. (Please note: if you are using Big Sur, the cache folder named Microsoft Word.)ģ) Open Word, and check if it works correctly. Method 2: Please try to remove cache folder like below:Ģ) Press Command + Shift + G, input “~/Library/Containers”, remove cache folder com.Microsoft. If not, please manually update it.įor your information: Update history for Office for Mac - Office release notes | Microsoft Docs Method 1: Please make sure your Word app is up to date (16.49). Then you may try the following methods to troubleshoot this issue. ![]() ![]() To avoid losing your data, it’s first recommended to copy the content form this document to another document or app. So sorry for this inconvenience caused to you.
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